FAQ/Shipping


Prices & Payments

All prices quoted on this site are in UK pounds sterling and include VAT. Postage costs for Limited Edition Prints are based on print only shipping. 

We accept payments electronically, through PayPal and Stripe. You can pay with your credit card through Stripe, or if you have a PayPal account, you can pay through PayPal Express.

PayPal and Stripe automatically encrypt your confidential information in transit, from your computer to ours.

Print Orders & Delivery

Once an order is received, prints usually ship within 4 to 5 working days.

Please note however that the prints are made by Matt to order here at the gallery, so if you require delivery by a certain date, then please contact us for exact shipping confirmation. As Matt is often away working on location, we would have to wait for him to return in order to make and sign each print.  We take great care in packaging our prints. Your print is sandwiched between archival tissue paper and placed in a wide diameter heavy-duty cardboard tube.

We ship worldwide. If when placing an order, you do not see your country listed in the shipping section, then please choose 'Everywhere else' from the pull down menu.

We ship using Royal Mail Special Delivery within the UK. Please be aware that all print packages will require a signature upon delivery.

 

Returns

In the unlikely event that your print arrives damaged, we ask that you contact us within 7 days at info@mattswiftgallery.co.uk. The print will need to be returned and inspection by Matt so that a replacement can be sent to you as soon as possible.